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Terms of Service

Last updated: 15 September 2026

These terms govern the services provided by POSAG Cleaning & Maintenance Services ("we", "us", "our"). By booking our services you agree to the terms below.

Quotes and payment

Quotes are provided after inspecting the space and understanding your needs. Final pricing may be adjusted only where the scope of work differs materially from what was described at the time of the quote. We will always confirm any changes with you before proceeding.

Access and safety

You agree to provide safe, reasonable access to the property at the scheduled time. Our team members are entitled to work in a safe environment; hazardous conditions that delay work may result in rescheduling.

Rescheduling and cancellation

Please give us as much notice as possible when rescheduling or cancelling. We will always try to offer an alternative time rather than lose your booking.

Our responsibility

We take care to protect your property and use safe, appropriate products. Should damage occur as a result of our work, we will repair or replace the affected item or agree a fair compensation. This does not cover pre-existing damage or normal wear and tear.

Claims under this policy

Report any damage or issue within 48 hours of service completion so we can investigate and resolve it quickly.

Contact

Questions about these terms can be sent to posagcleaningservices@gmail.com or by calling 0705 043 0750.